Privacy Policy

Who We Are

Our website address is surj.app. Recherché Merchant Solutions, Inc. (DBA DropTheFee & Surj.App) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform, services, and website.

By using Surj.app, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, billing details, and other details provided during sign-up or service use.
• Business Information: Company name, industry, and other business details you share with us.
• Usage Data: IP address, browser type, device information, and interactions with our platform.
• Marketing & Communication Data: Preferences, survey responses, and customer feedback.
• Third-Party Integrations: Data from connected third-party services such as CRMs, payment processors, or social media.

2. How We Use Your Information

We use collected data to:

• Provide and improve our services.
• Process payments and manage subscriptions.
• Send transactional emails and marketing messages.
• Ensure security and prevent fraud.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Service Providers: Payment processors, hosting services, and email platforms.
• Legal Authorities: If required by law or necessary to protect our rights.
• Business Transfers: If Surj.app is acquired or merged with another company.

4. Data Security

We use industry-standard security measures to protect your data. However, no online system is 100% secure, so we encourage strong password use and safe browsing practices.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing communications.
• Request a copy of your data.
• Withdraw consent where applicable.

6. Cookies & Tracking

We use cookies to track website activity, improve user experience, and personalize content. You can manage cookie settings in your browser.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page, and continued use of Surj.app implies acceptance.